Last Updated: January 10, 2025
At ToolstackAI, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
When you interact with ToolstackAI, we may collect:
- Email address (when you subscribe to our newsletter)
- Name (if you provide it in contact forms)
- Service inquiry information (when you contact us about services)
- Payment information (processed securely through third-party payment processors)
Information Collected Automatically
When you visit our website, we automatically collect:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on pages
- Referring website
- Click patterns and navigation paths
How We Use Your Information
We use the information we collect to:
- Deliver our newsletter and content updates
- Respond to your inquiries and provide customer support
- Process service requests and deliver our services
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
We will never sell your personal information to third parties. We do not use your data for advertising purposes beyond our own services.
Third-Party Services
We use the following third-party services that may collect information:
Mailerlite
We use Mailerlite to manage our email newsletter. When you subscribe, your email address is stored on Mailerlite’s servers. Mailerlite’s privacy policy: https://www.mailerlite.com/legal/privacy-policy
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Google’s privacy policy: https://policies.google.com/privacy
YouTube Embeds
Our website may embed videos from our YouTube channel. YouTube may collect data about your viewing activity. YouTube’s privacy policy: https://policies.google.com/privacy
Payment Processors
When you purchase services, payment processing is handled by secure third-party processors (such as Stripe or PayPal). We do not store your credit card information. Payment processors have their own privacy policies governing the use of your information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL/TLS encryption for data transmission
- Secure hosting with DreamHost
- Regular security updates and monitoring
- Limited access to personal data (only authorized personnel)
- Secure backup systems
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-out: Unsubscribe from marketing emails at any time
- Data Portability: Request your data in a machine-readable format
- Object: Object to processing of your personal data in certain circumstances
To exercise any of these rights, contact us at: toolstackai100@gmail.com
DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:
- Newsletter subscribers: Until you unsubscribe
- Service clients: Duration of service plus 7 years for tax/legal purposes
- Website analytics: 26 months (Google Analytics default)
- Contact form inquiries: 2 years
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at hello@toolstackai.ai and we will delete it.
International Data Transfers
ToolstackAI is based in South Africa. If you are accessing our website from outside South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa or other countries where our service providers operate. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:
- Posting the updated policy on this page with a new “Last Updated” date
- Sending an email notification to newsletter subscribers (for material changes)
Your continued use of our website after changes are posted constitutes acceptance of the updated privacy policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: toolstackai100@gmail.com
Website: https://toolstackai.ai
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